Archive for the ‘Innovation in print’ Category

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The Evolution of Change – How a Newspaper Metamorphosed Into A Multimedia Institution – The William (Billy) S. Morris III Story. The Mr. Magazine™ Interview

April 18, 2014

In the life of any media company change is the only constant. But change doesn’t happen by itself; change is always searching for an innovative, passionate visionary who can ensure a successful present, based on a solid past with an eye for an even more successful future.

And change needs a leader who knows what he wants and how to execute a plan to get it, a leader who is involved in every detail of that method to the point that he is an actual foot soldier instead of the general that merely leads the way.

William (Billy) S. Morris III is such a leader. When I flew to the headquarters of Morris Communications in Augusta, GA. to interview Mr. Morris and his president of Morris Media Network, Donna Kessler, I knew there was a story here that needed to be told.

I have worked and consulted with Mr. Morris and Ms. Kessler for years and have witnessed the evolution of a newspaper company into a multimedia institution.

What follows is the Morris Media Network story, related succinctly and passionately by Billy Morris and Dona Kessler.

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But first the sound-bites…

On the evolution of Morris Communications: My father was in the newspaper business and I came in the business after I got out of college in 1956 and we continued to add newspapers until we built up a very nice cluster of papers. But along the way we started to add some magazines.

On the common thread that runs through Morris Communications: The thread that runs through them all is the mandate to excellence. We want to be the best that we can possibly be and certainly better than our competitors.

On coping with the changes in type to computers over the years: We were in front of it or up on the upper edge of it. The technological changes that occurred first in the newspaper business by the use of computers to hyphenate and justify type, we were the second or the third newspaper company in the country to use the IBM 513 computer to do that.

On following your passion and your gut instinct when acquiring titles for the company:
I have not found any negative aspects to it at all. As a matter of fact, I think you do better with things that you like and enjoy, that you’re knowledgeable and passionate about and that you do yourself. I think it’s a good thing.

On giving advice when it comes to print in our digital age:
Print obviously is what pays the bills and I think print is a very important part of what we do, but if I had to give somebody advice I don’t think it would necessarily be dollar and cents advice. I think it would be stay true to your passions.

On what keeps them up at night:
I don’t think we have enough time to go through what keeps me up at night. If I have to summarize it would be my commitment and my concern that we continue to serve our readers and our partners and our advertisers the best way that we can.

And now the lightly edited Mr. Magazine™ interview with Billy Morris and Donna Kessler – the powers-that-be at Morris Communications…


Samir Husni: Mr. Morris, for background purposes, can you briefly tell us the history of the Morris Media Network? Morris is known as a newspaper company but now you have more magazines than newspapers. Can you briefly take us through the evolution of Morris Communications from a newspaper company to a multimedia institution now?

Billy Morris: You’re right, Samir. My father was in the newspaper business and I came in the business after I got out of college in 1956 and we continued to add newspapers until we built up a very nice cluster of papers. But along the way we started to add some magazines.

We started a few city magazines, we bought some magazines of various kinds and today we have a very nice cluster of magazines that’s concentrated in visitor magazines, primarily the ‘Where’ brand. We have a cluster of equine magazines and we have a cluster of sporting magazines and we have a cluster of Alaska magazines and a cluster of city magazines.

We have four or five clusters of magazines, all of which are important, all of which serve a specific audience in a specific way. And we’re just privileged to have that opportunity. We are a free people in this country and we need lots of information. We make all of our own decisions and in order to do that we must have information — information on the small items like what movie to go to tonight and what to buy at the grocery store and infinite information on the bigger items like what house to buy or what car to buy or in the case of someone who’s reading an equine magazine, what horse to buy.

And then there’s the more important decisions which we make about our democracy, who to vote for and what to do with those important issues. So we have a real calling as journalists to provide information to a variety of different people on a variety of different subjects and for a variety of different reasons and purposes.

And what we do both in our newspapers as well as in our magazines is essentially important to the people who live in our communities or the people who have the interests that we serve. And we cherish the opportunity to serve them and we hope to be able to have the highest possible standard that we can accomplish to do that for them.

We’re continuing to improve, continuing to change, continuing to recognize that there are new people coming along all along who need the information that we have. We are honored to be in the business — magazines are critically important to what we do and we are very honored to have these magazines and we are greatly privileged to have an opportunity to work with you in different ways such as your ACT conferences as well as the many other things that you do for other magazines.

SH: Thank you. What do you think is the common thread if we are going to take all of those clusters — the national magazines, the equine, the travel, the MVP — is there a common thread that goes through the entire Morris publications?

BM: The thread that runs through them all is the mandate to excellence. We want to be the best that we can possibly be and certainly better than our competitors. The standard that we hold is that we’ve got to be good at what we do. We treat people fairly, we admit our mistakes when we make one and we try to stay on top of the different segments and do a great job for the readers and for our audience. The demand for excellence is the standard.

SH: One of the things that the good Lord gave you and me is that we have been privileged to see journalism change from the hot type to the linotype to the computers…How did you cope with that change?

BM: We were in front of it or up on the upper edge of it. The technological changes that occurred first in the newspaper business by the use of computers to hyphenate and justify type, we were the second or the third newspaper company in the country to use the IMB 513 computer to do that, which greatly speeded up and made more efficient the process of setting type.

We were one of the first companies in the country to connect our three newspapers — Augustus, Savannah and Athens — to one computer located in Augusta over telephone lines, this was back in the 60’s, to use that one machine to hyphenate, justify type for three different newspapers in three different communities.

So we’ve been on the forefront of technological innovation. Efficient production and good technology has been one of the keys to our success. It has given us good profit margins, which has enabled us to reinvest in the product side — the product side, the content side and the editorial side of our business and to do a better job there.

And I’m delighted to have Donna Kessler, her background is production, and she likewise has picked up our standard and gone on to an even higher level with the good production work that she and her staff do.

So doing a good, efficient job of producing what you do is important and it allows you to a better job on the front end of the editorial and the content end. You can do a better job there if you’re efficient with how you produce it.

SH: One of the things that I’ve heard you say often is you bought this magazine out of passion, you bought this magazine because you always wanted to do this magazine like in the case of Western Horseman. Are there any dangers for a CEO of a media company to run with his passion, acquiring titles and building magazine companies or do you still believe that if you don’t follow your gut you’re not going anywhere?

BM: I have not found any negative aspects to it at all. I happen to like horses, and I like travel and I like outdoor sporting events so I haven’t found any negative to it all. As a matter of fact, I think you do better with things that you like and enjoy, that you’re knowledgeable and passionate about and that you do yourself. I think it’s a good thing. This is not to say we couldn’t efficiently run a magazine on a subject that we didn’t have any interest in. We could certainly do that but I just happen to enjoy the ones that we have because I like those activities.

SH: And through the years you’ve collected a lot of titles. You’ve collected competing companies like ‘Guest Informant’ and ‘Where’ titles. You’ve acquired national magazines; you’ve acquired city magazines. And then when you had all these magazines all over the place, then comes a lady from L.A. that you’ve put in charge of the Morris Media Network. So Donna how easy was it taking all these different titles and bringing them in one way or another to Augusta, Georgia?

DK: It wasn’t easy, it was a challenge but it was a lot of fun. We started first with the ‘Where’-branded titles and probably had in excess of 25 different acquisitions. As you mentioned, they were competing titles. We had multiple offices in multiple locations. We had in excess of five or six production centers. We probably had 200 different sales compensation plans. Really the first thing that we needed to do was the travel sector. We really needed to take the company from being a bunch of licensees into really being one solid division and functioning as such.

Part of that entire process was establishing or staying true to the philosophy of what needs to be local stays local because we have 35-plus markets outside of Augusta and we have a strong local presence.

So we wanted to make sure that the editor stayed local because as Mr. Morris said it’s very important to make sure we have our finger on the pulse and we are reporting timely, accurate curated content. We wanted the salespeople to stay local because it’s very important for them to touch their customers on a regular basis. And we wanted the circulation to stay local because they needed to be able to see where the product was going and have a relationship with our distribution partners.

Once we were able to stabilize the travel side of our business and have things that needed to be local and centralize the things on the back end that did not need to be in the markets that’s when Mr. Morris came to me and the team that I work with and said, “Could you do the same thing for the national magazines?” We of course were delighted and thrilled to do that and it’s a model that has worked quite well for us.

SH: We all know that we live in a digital era yet you have millions of print impressions. I mean you still produce millions of copies of different titles and magazines. If somebody comes to you for advice and said, “Donna you’ve established this formula, you were able to do this with the travel sector/cluster, you did this with the equine, you did this with the national magazines — what advice would you offer somebody who is so lost in this digital era to help with the print aspect of the business?”

Donna Kessler: Well, I think first and foremost given where we are right now you can’t only focus on print. Print obviously is what pays the bills and I think print is a very important part of what we do, but if I had to give somebody advice I don’t think it would necessarily be dollar and cents advice. I think it would be stay true to your passions.

Mr. Morris told you what he thought the common threads were that ran through our different publications. Be true to your readers, be true to your advertisers, be dedicated and committed to providing the best possible content, the most usable content to the people who have these passions. And also be prepared in any way, shape or form that they want to receive that content. So I think if you are true to that and know who you are serving then the rest kind of falls into place as long as you can offer that in a variety of different ways.

SH: You have a print background. You came from a print production background. How easy or hard was the adjustment from this print background to this digital era that we’re living in and how did you use that for your benefit in a digital era?

DK: It was a difficult adjustment for me and I think if you would have asked me two years ago or three years ago I probably would have said oh yeah I get it, I get the fact that we need to make the change. But it took me about another year to truly understand what that meant. And I think once I truly embraced it then I was able to communicate that to the team. People say it all the time: If you as a leader don’t believe that this in inevitable and this is happening and you need to touch on a number of different levels then no one in your organization is going to believe it. It was difficult for me to truly feel that I get it now and I truly feel that we are a content company-serving people with different passions. What was the second part of the question?

SH: The adjustment and how do you advise someone who came from a print background…

DK: I think it goes back to what I said to the answer that I gave the question before. Again, if you focus on the content, if you focus on the passion, if you focus on the needs of the person who is consuming your content and then take that — that’s where you start. And then take that and say how can I serve that person, that passionate person about horses for example in whatever way — print, digital, e-commerce or events. I think as long as you focus on that it leads you down the right path.

SH: Where is now, in the current Morris Media Network, the manifestation of the content. Can I find it on the web, can I find it on an app, and can I find it in print?

DK: Yes, and it depends upon which title that you’re talking about. The plan of course is to analyze each title and each passion — we’ve done some of this already — and see what adjacencies if you will make sense. If you look in the travel space, we just launched a new website. We are in the process of also getting ready to launch by the end of the first quarter a native app. If you take a look at some of the more traditional publications, some of them have Adobe DPS versions, some of them just have replica versions and some of them have apps. Some of them have really, really strong social media presences depending on the products type and the passion. Some of them are aggressively going into the events space. Again, it goes back to what is the best way to deliver content to those people.

SH: Do you think there will be a day that you will give up on print?

DK: No.

SH: Mr. Morris, do you think there will ever be a day that you give up on print?

BM: Absolutely not.

SH: Is there anything else that you’d like to add?

DK: You have to love your job. And in addition to being committed to the products that you serve, I think you have to feel good about getting up and going to work every day. If you don’t have that then nothing else comes from it.

SH: Mr. Morris, anything I’ve failed to ask you?

BM: No, I think we’ve got a great opportunity, and a great country and great people and a great company and I’m delighted to have this opportunity.


SH: Then my final question to you…what keeps you up at night?

BM: Nothing. I believe that we’re in a wonderful business of providing a free people with information that they need and that will change form time to time. Some people want it in print. Some people want it online, some people want it on the radio and some people want it in other ways such as magazines or books.

I just think we have a great opportunity to continue to do that. We’ll make some mistakes and we’ll have to do a few things over every now and then. But the fact of the matter is that we’re in a wonderful business, in a free society and it is not going to go away. We’ve got a great business. We’re just as important as anybody else in the structure — doctors, lawyers, accountants and professional people who do important things. We do important things too. We provide important information to a free people who need it — commercial information and non-commercial. So we’ve got a great, great business and a great country in which to live, great opportunities. So absolutely nothing keeps me up at night.

SH: So just for the record, you are the first CEO that I have interviewed in my entire history as a journalist who gave me that answer — that nothing keeps them up at night. Now we are going to put the challenge to Ms. Kessler here…what keeps you up at night?

DK: I don’t think we have enough time to go through what keeps me up at night. If I have to summarize it would be my commitment and my concern that we continue to serve our readers and our partners and our advertisers the best way that we can. That’s really what keeps me up at night. And trying to make sure that my team is going down the right path to figure out how we’re going to do that, anticipating how we can make their love horses better or whatever it may be. So take that and break it down into about 500 hundred different things and that’s what keeps me up at night.

SH: Thank you.

© Samir “Mr. Magazine™” Husni, 2014. All Rights Reserved.

An article based on this interview was published in Press Check, Spring 2014 issue. Press Check is a quarterly newsletter published by Publishers Press, Inc.

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The Reinvention & Re-Launch of TIME.com – Henry Luce & Briton Hadden Would Be Proud…The Mr. Magazine™ Interview With Edward Felsenthal, Managing Editor, TIME.com

April 10, 2014

photo-1 On the 23rd floor of the Time & Life Building, Edward Felsenthal, managing editor of TIME.com has managed, together with a host of new editors and producers, to breathe new life into TIME.com’s website. The man from Memphis, TN, is determined to keep TIME.com’s audience first, while bulking up the new digital face of the brand with exciting interactive features and long-term, full stories reminiscent of days gone by in the world of print magazines.

I had the opportunity to visit with Mr. Felsenthal in his office in New York City, and being the true southerner himself, I was not able to convince him that my accent is the true southern accent of Oxford, Mississippi.

I asked Mr. Felsenthal about whether he believes that the fresh look of the site will complement the ink on paper product of the brand nicely and feels their 50 million digital fans will agree with him; competing with the print product isn’t his point; after all, you can never have enough time.

Our conversation ranged from the role of digital in today’s news magazines’ marketplace, to whether audiences are catching up with the changes in the magazine and magazine media world of publishing.

So before you sit back and take your “time” as you read the Mr. Magazine™ conversation with Edward Felsenthal, managing editor, TIME.com watch his answer to my question about journalism and native advertising. Is he afraid that native advertising is creeping into the journalism world and impacting journalism as a whole? His answer is below in the Mr. Magazine™ Minute.

And now for the sound-bites…

On the reinvention and re-launch of TIME.com and whether it’s complement or competition for the print magazine: It’s a complement. The recognition that it’s complementary is what has enabled us to change as much as we have in the past year and grow as much as we’ve grown.

On whether it’s a mistake to focus on print or digital first, rather than audience: Yes and no. I mean, I absolutely think it’s audience first and platforms only matter to the extent that it’s where the audience is.

On whether there’s an audience for TIME 360 and its multi-platform: I think one of our challenges, or maybe better to say, one of our opportunities is there’s not a lot of overlap in the TIME.com reader and the Time print reader. They’re largely different people.

On the biggest stumbling block faced when re-launching TIME.com: So I probably would have guessed that the biggest stumbling block would have been that not everyone was brought into the mission and maybe some people were still tethered to the magazine first and foremost, but that turned out not to be the case at all.

On what keeps him up at night: So we’ve made a tremendous amount of progress, but we our ambitions extend way beyond that. So getting from here to there is the next challenge. And that’s what keeps me up at night.

And now the lightly edited Mr. Magazine™ conversation with Edward Felsenthal, managing editor, TIME.com…

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Samir Husni: You recently reinvented and re-launched TIME.com. In this digital age that we’re living in, how do you balance between the necessity of the printed version of TIME Magazine and TIME.com? Is it a complement or a competition?

Edward Felsenthal: It’s a complement. The recognition that it’s complementary is what has enabled us to change as much as we have in the past year and grow as much as we’ve grown.

My first week here, I started almost a year ago here at TIME, somebody handed me a memo that Henry Luce wrote in 1920-something about what Time should be and what’s amazing about that is it’s really spot-on for what TIME.com is today and what a smart news publication needs to be successful in the digital era.

The very name TIME comes from the fact that none of us ever have enough of it. TIME is brief was the Luce slogan. And in the original magazine no story was over 400 words. So TIME was the original aggregator.

What we’ve done on the web is totally complementary with TIME’s mission and our working slogan this year has been: we now do twenty-four-seven what the magazine has always done for the week, which is explain and shed light on what is happening in the world.

Samir Husni: The very first book I read when I came to America was “The Intimate History of Time Inc.” And I fell in love with the idea of the way Henry Luce and Briton Hadden came up with the idea for TIME. I don’t think that if Luce started TIME today he would do it any differently than going to digital and saying this is the platform where the audience is because he was an entrepreneur.

Edward Felsenthal: He won an Oscar. TIME was multi-platform before anybody.

Samir Husni: Do you think it’s a mistake today to focus on digital first or print first, rather than focusing on audience first?

Edward Felsenthal: Yes and no. I mean, I absolutely think it’s audience first and platforms only matter to the extent that it’s where the audience is. I think there’s a lot of reason for us to think in a digital first or even a mobile first way because the audience is moving there so quickly. And in fact 50 percent of our TIME.com audience is mobile, either phone or tablet, which is extraordinary. Higher than almost all of our competitors and we’re all growing in terms of percentages that are mobile, but 50 percent?

We have to think that way because the audience is going that way, but the thing I’m proudest of about our re-launch last month is that it was, in a sense digital first since it was a website re-launch, but it was a multi-platform event. We have lots of new elements on our website, a new look on our website and a new user experience on our website, but the stand-out feature of our launch was the One World Trade story in panorama, interactive video. It was a gatefold cover in print. It was a terrific story in the well, in print. It was at the top of our new website homepage linking to one of the most extraordinary interactive experiences; you can practically find your doorbell in your apartment in Brooklyn or Manhattan or any of the boroughs from the vantage point that John Woods stood at.

And there was a documentary film about the steelworkers with it. So it was an interactive, documentary video with incredible photography, plus a book about the making of One World Trade.

So we’re in a terrific position. We still have 3 million subscribers in print and the power of the Time cover is still, in my mind, the greatest showplace in journalism.

You phrased the question is it a mistake to think digital first as opposed to audience first, but I think we are audience first and we’re multi-platform even as we rapidly and radically reshape and speed up our digital efforts.

Samir Husni: You now have TIME 360 and it’s multi-platform. Do you have an audience that’s 360 now or is the audience lagging in becoming your 360 audience? Are we moving way ahead of them?

Edward Felsenthal: We’re not way ahead of our audience in the sense that we’ve got a huge audience like 50 million in digital, 3 million subscribers in print; so the audience is in all the places that we’re reaching them.

I think one of our challenges, or maybe better to say, one of our opportunities is there’s not a lot of overlap in the TIME.com reader and the Time print reader. They’re largely different people. So I think that’s a great opportunity for the Time brand and it’s true of a lot of brands at Time Inc. To attract the TIME.com user to content in the magazine experience to…if you like TIME, hopefully you’ll like TIME.com. It’s the same people doing all of it.

We’re lucky that we have significant audiences when it comes to getting our content on every platform. The opportunity for us is to deepen the loyalty to the brand across platforms.

Samir Husni: What was the biggest stumbling block that faced you launching the new TIME.com?

Edward Felsenthal: That’s a good question. What was incredible about this experience was that I’ve been in a lot of places and I’ve done a lot of launches and re-launches, but what was pretty amazing about this experience was, and I think it’s unusual, there was a unity of purpose across every department that was involved in launching this new site.

There’s a business strategy that Todd Larsen championed which got us the funding to do this. And unanimity within the company and in edit around that strategy and there may have once been a time when print and digital in edit were not in sync, but Nancy Gibbs, who’s my boss, has made it the really fundamental principal of her tenure, so far and that is we are one editorial staff across platforms.

So I probably would have guessed that the biggest stumbling block would have been that not everyone was brought into the mission and maybe some people were still tethered to the magazine first and foremost, but that turned out not to be the case at all. And I think the reason that we had a great launch and the reason traffic has performed as well as it has and the response of the site in general has been as strong as it has is because everybody on this floor and in TIME edit offices around the world is excited about the digital opportunity and wants to be a part of it.

Samir Husni: So you feel that was the most pleasant surprise?

Edward Felsenthal: I think that was the most pleasant surprise, yes. What we’ve done here is interesting because we’ve been in a lucky position to be able to hire a lot of people all over the time. We’ve hired people in sales, in technology, product and in edit. And we’ve hired in edit from a lot of places that TIME has never hired from before, from Business Insider to Vox to Gawker.

And that new talent has brought great things into TIME and a different way of approaching content and storytelling and a truly digital metabolism. At the same time, a lot of the reasons that those people came here was because they want to work with and learn from the legends of TIME. Almost everyone we’ve hired as part of the digital expansion is writing for the magazine as well and many of them are doing big, long-term, well stories.

At the same time the long timers at TIME have benefited tremendously and are learning from the newcomers, so it’s a whole new DNA that combines old and new and if you look at our traffic and at what performs well on our website, it’s a mix. One of the top performing items on the site was the Steve Brill, “Bitter Pill” story and it was a classic in the sense that it was the opposite of aggregation.

Samir Husni: My last question; what keeps you up at night?

Edward Felsenthal: We’ve made a lot of progress over the last year, but we have also big ambitions and a long way to go. I think the great news is that TIME.com lives up to what the Time brand enables us to do and requires us to do. It’s now a twenty-four-seven news source that brings the best of what Time has to offer all through the day and week.

Our ranking relative to competitors has grown a lot in the last 8 to 10 months. I think we all feel we have a brand that is strong enough to be really in the very top tier of destination when it comes to sites.

So we’ve made a tremendous amount of progress, but we our ambitions extend way beyond that. So getting from here to there is the next challenge. And that’s what keeps me up at night.

Samir Husni: Thank you.

© Samir “Mr. Magazine™” Husni, 2014

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On the Future of Newspapers and Print: Ole Munk to Samir “Mr. Magazine™” Husni: That’s How We Combat Newspapers Decline…

April 9, 2014

Munich, Germany: In the midst of all the doom and gloom surrounding the future of printed newspapers, one can’t help but ask, what is the future of newspapers?

Samir “Mr. Magazine™” Husni asks Ole Munk, Managing Director, Ribergaard & Munk communication design, Denmark about the future of newspapers in print and why design of newspapers is important today. Mr. Munk was a speaker at the WAN/IFRA Printing Summit in Munich, Germany.

In this video interview (click below to hear) Mr. Munk talks about the ways to fight back the decline in newspaper circulation, the emphasis on the quality of print, the role of generational divide and the major stumbling blocks facing his work today.

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When Digital Craves Print, A New Global Food Magazine, The Cleaver Quarterly, Is Born… The Mr. Magazine™ Interview

April 2, 2014

Kickstarting It Into Gear, A New Print Food Magazine Specializing In All Things Chinese Is About To Be Born: The Cleaver Quarterly Promises To Split Asunder All Doubts About The Asset Of An Ink On Paper Platform…Mr. Magazine’s™ Interview With Lilly Chow, Managing Editor, And Iain Shaw, Brand Director Of The Cleaver Quarterly.

CLEAVER COVER GRAF LOWERA quarterly print magazine that takes a “playful” look at Chinese food from a global perspective; The Cleaver Quarterly promises to be something unique and different among food mags everywhere.

Using long form writing and vivid photography; Managing Editor, Lilly Chow and Iain Shaw, Brand Director, two of the trio behind The Cleaver Quarterly, talk about their reasons for bringing a print product into today’s world and how their magazine has an audience just waiting to discover it. I could feel the passion in their voices every time they mentioned the name of the magazine. They are a team with a lot of zeal and love about the subject matter and the platform that it will manifest itself upon. The team is not just going through the motions of a magazine launch, they are creating their “Chinese food” and eating it at the same time.

Along with Jonathan White, Executive Publisher, the three have lived in China collectively for over 25 years, so they’re very familiar with their topic and very excited about their new Kickstarter-promoted platform – an ink on paper magazine.

So if you think you know everything you need to about Chinese food, think again as you sit back and enjoy Mr. Magazine’s™ conversation with two of the powers-that-be behind The Cleaver Quarterly all the way from Beijing, China…

TheCleaverQuarterly_Team
From left to right, Jonathan White, Lilly Chow and Iain Shaw.


But first the sound-bites:


On the reason for going with a print product in a digital world…

People love using Facebook and Twitter to make friends, to keep in touch with people, to share information — they love the immediacy of it. But I think many people are kind of finding that they want something they can get their hands on.

On the decision to launch a food magazine specializing in Chinese food…

We’ve all been living here for many years and in all this time we began to realize that everyone thinks they know Chinese food and we’re talking around the world but for most people that doesn’t go much further than the menu at their local takeout restaurant.

On the target audience of The Cleaver Quarterly…
It’s people that love to eat, they love to read about eating and they don’t have to be experts in Chinese food. They love exploring, they love trying new things, taking photos, putting them on Instagram. It’s people that are curious to know a bit more.

On the importance of social media when it comes to promoting the magazine…

I think social media for us has been a key and will remain a really essential way of how we promote the magazine.

On the power of a great printed product…

A great print magazine, we’ve said to each other, is like a home-cooked meal with friends and family instead of a microwaved dinner for one. We believe that great photography and writing and illustration are like good food, they’re meant to be savored.

And now the lightly edited Mr. Magazine™ conversation with Lilly Chow, Managing Editor, and Iain Shaw, Brand Director of The Cleaver Quarterly…

The Cleaver Quarterly - White on Black

Samir Husni: My first question to you is what gave you the idea to come up with a food magazine and to have the first issue specialize with Chinese food, but in a playful way?

Lilly: The three of us, there’s Iain and me here tonight, Jonathan, our colleague couldn’t be here. Together we’ve been living in China collectively for over 25 years and in all that time we began to realize that everyone thinks they know Chinese food and we’re talking around the world, but for most people that doesn’t go much further than the menu at their local takeout restaurant. And not that there’s anything wrong with that but because we’ve been living here for so long we’ve been lucky enough to experience so much more about Chinese food. The regional diversity is just staggering and we’ve all eaten many different things from the mouthwatering to the stomach-churning. We’ve discovered that this is truly a culture that’s obsessed with food.

SH: Lilly, you’ve written before, you’ve published and you’ve edited books, so how does the magazine offer information different than let’s say Beijing Eats, the book that you’ve edited?

Lilly: Beijing Eats was a restaurant guide in book form and so it was perfect for tourists and perfect for expats who you know had been living in Beijing and wanted to continue exploring the regional diversity of China in a single city. It was well received but many people who heard about the book felt, “Oh I wish there was a version for Shanghai,” or another city. They loved the resource that it was but they felt it was a shame that it didn’t travel — it was very specific to Beijing.

What we aim to do with The Cleaver Quarterly is to have a global focus and a global audience and a global pool of contributors. It presents a challenge logistically in terms of finding all the people that we want to get great content from and then finding the audience and making sure everybody gets what they want out of it. But it also increases the pool of everybody who has ever experienced Chinese food.

For example, we’ve joked about publishing a story by someone who’s only ever had one Chinese meal in their life and it just so happened to be very memorable. That could be a great contribution — it doesn’t have to be somebody who grew up in China or has been eating it all their life. In fact, the person who encounters it in a completely novel way might have a much more interesting story than somebody who takes it for granted and only eats the same thing, the same Chinese meal every day.

SH: Iain, you’re the brand director and if somebody stops you and says, “Iain, you’re bringing this new food magazine, The Clever Quarterly, you’re in China trying to publish a global magazine all over the world, what’s your strategy as a brand director to ensure that this new launch succeeds? There’s no shortage of launches and there’s no shortage of food magazines, so what’s your brand strategy to create a better and different strategy than what’s out there especially since it’s coming all the way from China?

Iain: The first thing is it starts with knowing your audience, it starts with knowing who we are, who we are aiming this magazine at. We start with a pretty clear idea of that. It’s people that love to eat, they love to read about eating and they don’t have to be experts in Chinese food. They love exploring, they love trying new things, taking photos, putting them on Instagram. It’s people that are curious to know a bit more. We know who they are and the next step is finding them.

I think the key piece of the puzzle has been social media here, and social media plus the existing food blogs that are out there. But getting out there and finding out what people are saying about Chinese food and really finding those people who’re already writing about it, taking photos, and then making contact with them, building a relationship with those people. I think social media for us has been a key and will remain a really essential way of how we promote the magazine.

Up until now we’ve used Twitter; we’ve used Facebook and Instagram. Those have been the three key planks and we have had a blog more or less since the beginning. It’s been a really slow process, but yet we’ve uncovered more and more people out there that a lot of them aren’t even writing for anyone. They’re in it because they love it. Some of it is because they’re ethnically Chinese and some of them it’s just because it’s a cuisine that they really enjoy. We’ve found an Indian guy that’s living in the south of China and he’s all over Instagram. He’s got quite a bit of followers on Instagram but he doesn’t seem to have a blog, for example. This is all quite ironic because it’s a print magazine but in many ways digital has been our friend and will continue to be our friend.

SH: I’m hearing that from a lot of people and new magazine publishers that digital is an important asset in publishing or in communicating where social media can put you in touch with the audience. Why then is there a need for the print magazine? Is it to fulfill; to close that circle? Is it to create reality out of virtual relationships? Why the need for a printed Cleaver?

Iain: Well, social media, it’s one medium. What I was about to say is that social media is the medium by which we’ve built an audience so far but it’s not really the message. The message for us I think is also kind of putting a different face on Chinese Food from what people are used to. I’m sure if I say Chinese Food right now all kinds of images will come flooding into your mind, the usual clichés of Chinese food and Chinese restaurants in North America and in the UK, these are global in some ways. We want to take those clichés and as much as possible throw them out of the window and present a more dynamic sight to Chinese food. Social media is one way.

That’s what we want the Cleaver to be; we don’t want it to look like your aunt’s Chinese cookbook that she’s had at home since the 70s. We want it to look fun, we want it to look dynamic and we think that a print magazine is still one of the best ways of creating that kind of a feeling.

We also think that everyone is using social media now but I think people are finding the limits of what they can find with technology. I’ve got my iPhone, I’m doing crosswords on my iPhone now, it’s much more convenient to do a crossword on my iPhone than in a print newspaper because I won’t buy a print newspaper.

But people will also think that there are limitations to where technology can take them and I think you’re finding that across many different industries. A lot of things that were considered to be dying are coming back, the old is being revised and that’s happening in things like food and drink, craft beer, for example, people want beer that they can taste, that’s interesting, that’s got interesting names and interesting flavors. People want their hair cut by a local barber. They want things that someone’s taken time over and they want things that are well crafted. And I think that’s happening in many different industries.

I think in our industry, the print magazine and the sort of unlikely revival of the print magazine is the expression of that. So people love using Facebook and Twitter to make friends, to keep in touch with people, to share information — they love the immediacy of it. But I think many people are kind of finding that they want something they can get their hands on, they want something that they can take time over on a weekend, they want something that they can hang onto for longer, for however long it takes to punch out 140 characters.

SH: Lilly, you are a digital native and here you are preaching about the beauty and the power of print. What gives? Besides what Iain said, for you as an editor and as a writer; does print provide you with a better medium to release your inner creative soul into the pages of a magazine? Do you feel any better seeing your work in print as opposed to digital?

Lilly: I would have to answer yes to that. I have to answer this from two perspectives, as a writer and then as an editor. Personally, I grew up reading magazines, flipping through them, subscription drives, looking over all the magazine options, the excitement of getting it in the mail, that’s part of me. And there’s something so exciting about creating that tangible product that there’s no replacement for that. And that’s true for all three of us, we love print and we love making magazines.

A great print magazine, we’ve said to each other, is like a home-cooked meal with friends and family instead of a microwaved dinner for one. We believe that great photography and writing and illustration are like good food, they’re meant to be savored. So there’s that aspect to it. But as a writer, yes, seeing my work in print, that’s an incomparable feeling.

As an editor, being able to provide that to other people is also a great privilege. There’s also something to be said for print from the editorial point of view which is you can have higher standards when you have limited real estate. When people come to you and say, “Hey, I have this idea for a story,” if you have a website you can’t say “Oh I’m sorry, I don’t have room for it.” You have all the room in the world. But if you say we only have 80 pages and it’s filling up quickly and you have to show me that you’re really adding value, it’s a great excuse if you will, to encourage people to raise their game from a writing point of view or from a design point of view because they understand it’s limited and they have to bring their best in order to win the right to be in these pages.

And I like being at the top of my game and I like challenging other people to be their best. And the so-called limitations of print, the fact that it’s limited and not infinite, an infinite number of pixels, that compels people to make the most of their creativity.

SH: As a digital native, is it easier for you to promote a brand that has a print entity or just a digital brand?

Iain: Well, I think it’s certainly a challenge to promote a brand whose main entity is print, no doubt, because if you’re only digital, then maybe your content is going to be video which you can easily share on social media. And if it’s print obviously you can’t send paper across Twitter or Facebook and so yes, there’s a certain challenge because you have to kind of convey the excitement and the feeling and the experience of reading your print magazine using digital forms.

But then the challenge is to find unique ways of doing that. I just gave the example, we haven’t used video a lot, but I noticed for example a lot of print magazines are putting up short videos on Instagram when they have a new issue out. And it’s a very simple video of plop down the magazine is simply there on the table and somebody is flipping through the pages and the camera captures it, 15 seconds put that up on Instagram. I’ve had the preview of several print magazines in the past month just because of that.

And you know, it’s challenging promoting print across digital media but then you know it’s always been challenging promoting a print magazine to a global audience because unless that magazine is stocked in your local news agents then you don’t have any sense of what it’s about.

SH: So tell me about your launch plan. I know you are launching a Kickstarter campaign later this week. The first issue will be coming out in May — is it going to be coming out in the states, globally, in china?

Iain: Kickstarter starts this week and that goes on for a month. The first issue should be back from the printers early May and then as soon as it’s back from the printers we’re ready to distribute.

Now we don’t have any physical stock initially so the first issue is going to be mailed out from China direct to subscribers. The first round of subscribers is mainly going to be people who have backed our Kickstarter because the magazine is one of the rewards for that.

We don’t have any distribution points in North America or anywhere else for issue one. We’ll be selling mainly via a shopping cart on the website. The first issue’s distribution will be direct from China to the people’s homes.

SH: Any idea what you would be happy with? Maybe 5,000 subscribers?

Iain: For issue one, I think our initial print run will be smaller than that. So 5,000 would be beyond expectations. If there are 5,000 subscribers that would force us to do a second print run so that would really be incredible. I think a few issues down the line we’d certainly like to be at 5,000. But it’s hard to say at the moment.

We are confident now that there is a real audience for this and what we know now compared to one year ago in terms of the studies that are out there, the food scene that is popping up and growing across different cities, we know so much more about than when this idea came about and we are confident that the audience is there for this that they are waiting for somebody to come along to tell these stories, to start giving them the space that they deserve to start telling these stories and basically to treat Chinese food more than just another ethnic cuisine or a niche interest.

Lily: As a global phenomenon.

Iain: As a subject that has endless variety and endless stories to be told. To answer your question, 5,000 subscribers is a little bit in the future we think. We’re confident that the audience is there.

SH: Did the two of you grow up in China?

Lily: No, I am Chinese American; I was born in the U.S. I grew up in Southern California.

Iain: I started to “grow up” in China when I was 25 years old. I come from quite a small town in Scotland, which probably had about 2,000 people but two Chinese takeaways. I think they say you need 1,000 people to sustain one Chinese restaurant in a small town. The town I grew up in is a small place. I’ve been in China for 10 years now but this is where I live.

SH: My typical last question; what keeps you up at night?

Lilly: I would have to say personally it’s my to-do list. Sometimes I do manage to fall asleep and then I will wake up and it’s like on my mind’s eye, this checklist and then I keep thinking of things to add to it. Part of me just wants to get up and write it down so that I don’t have to keep thinking about it anymore. It’s amazing like all the things I forget to do during the day I remember at 3 o’clock in the morning.

Iain: For me I would say what keeps me up at night is sort of checking Twitter every 20 minutes to see if we have any more followers. Constantly looking at that number.

SH: Thank you.

© Samir “Mr. Magazine™” Husni, 2004
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Picture 18 Stay updated on everything Mr. Magazine™. Every Monday morning, the Mr. Magazine™ Monday Morning delivered right into your in-box. Click here to start receiving.

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Numbers Are Down, Prices Are Up… So Is This the Right Solution for the Celebrity Titles on the Newsstands? MagNet Experts Beg to Differ… The Mr. Magazine™ Interview

March 31, 2014

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An ongoing series of interviews with MagNet’s Luke Magerko.

Luke Magerko was a consistent contributor to my blog in 2013. Luke has partnered with MagNet to provide retail analytics for the publishing industry. Today, we pick up our conversation from two two weeks ago and, going forward, MagNet will provide me with an interview with Luke every other week highlighting retail analytics.

So Here is my first question of this segment of the Mr. Magazine™ Interview with MagNet’s Luke Magerko.

WHY ARE WE FOCUSING ON CELEBRITY COVERS AGAIN THIS WEEK?
MagNet is reporting on sales results from the weeks of 2/10/2014 (“week seven”) and 2/17/2014 (“week eight”) to analyze cultural topics on regional sales. In light of recent celebrity price increases, we want to provide an alternative marketing/editorial strategy to increase sale.

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WHO WON THE WEEK: THE ISSUE CATEGORY STANDINGS (“ICS”)
In week seven, there were strong performances by both People Magazine (1.28 Seasonal Performance Index) and Life & Style (1.25 Seasonal Performance Index).
Titles generally underperformed in week eight with only two issues showing average results: In Touch and Life & Style both garnered 1.00 Seasonal Performance Indices while all other titles were below average.

SINCE THE PERFORMANCE INDEX IS STILL A NEW CONCEPT, LET’S LOOK AT ONE EXAMPLE AND WALK ME THROUGH THE RESULTS:
People Magazine, Issue 7, posted great results in sell-through efficiency (50.0%) and both performance indices. Looking at the performance index (1.15), People indexed 15% higher than one year of previous issues. The seasonal performance index (1.28) indicates the 2014 issue 7 outperformed previous issue sevens by an index of 28%. This is a spectacular result and an early candidate for 2014 celebrity magazine of the year.

DID ANY ISSUE STAND OUT FOR YOU THESE WEEKS?
Yes, we will focus on InTouch (issue 7) and briefly mention that OK! Magazine results (issue 8) are similar. Both issues were average nationally, however when we mined the data, the results were anything but average.
At MagNet, we have been tracking cultural topics and regional sales. To do so, we produced performance indices at the regional level. We found the two country celebrity titles had specific areas of strength (the American South* and states of the West North Central United States*) and areas of weakness (The Northeast* and Pacific United States*).
For example, in the West North Central United States*, InTouch seasonal performance index was an incredible 1.44. Similar results were found in the American South. Unfortunately, while some areas did extremely well, others regions tapered off almost as much. The Pacific region showed double-digit declines in the seasonal performance index and the northeast season performance index was 0.79.
Although the national performance suggests an average issue, a lot is going on at the regional level.

NEWSTANDS SO WHY IS THE SALES VARIANCE BY REGION SO IMPORTANT?
Editors need a more granular level of detail to make informed editorial decisions. We are proponents of the split cover, especially when we can prove certain content significantly increase sales in certain regions of the country.

WHAT IF EDITORS DO NOT HAVE ENOUGH CONTENT FOR A SECOND COVER?
We understand there are editorial constraints on cover production. However, our findings might incentivize editors to consider ensuring there is enough content to provide a cover worthy of nearly half the population.

AND WHAT DID YOU FIND WHEN YOU ANALYZED THE CELEBRITY TITLES?
Our goal was to monetize different cover results. To do so, we needed to create an index that identified a yearly average sales index per store. We created Sales above Replacement (“SAR”). SAR is a formula that asks: what would happen to sales if we replaced the existing cover with average result or replacement cover? For this week’s analysis we analyze all 2013 – 14 cover results highlighting Kim Kardashian or Blake Shelton (including Miranda Lambert where applicable) on the cover.

DID THE REGIONALITY ASSUMPTION HOLD?
Yes. Blake Shelton easily outperformed a replacement cover in most of the Midwest and the Deep South from Arkansas to Alabama. His covers performed very poorly in the Pacific and New England. Other regions were essentially flat. Kardashian was average in all regions but one, the Mid-Atlantic (essentially the I-95 corridor between Washington D.C. and New York) where results were significantly above average.

CAN YOU MONETIZE THIS SUCCESSES AND POOR PERFORMANCES?
In order to monetize our findings, we looked at one title specifically. In 2013-14, one of these five celebrity titles carried both Kardashian and Blake Shelton multiple times. We found the Shelton covers would have provided a 12 – 25% sales gain in the Southern regions and a 12-13% loss in the Northeast and Pacific Regions. Kim Kardashian’s garnered 15% increase in all the Northeast and flat in all other regions.

SO WHAT WOULD HAVE HAPPENED IF THERE WERE TWO COVERS?
Knowing what we now know, MagNet would have recommended a split like this:
∗ NORTHEAST: Kardashian
∗ MIDWEST (West North Central): Shelton
∗ MIDWEST (East North Central): Kardashian
∗ SOUTH: Shelton
∗ WEST: Kardashian
The strength of Shelton in the Midwest and South plus the strength of Kardashian in the Northeast would compel shoppers to buy more copies. However, the weakness of Shelton in the Pacific would be masked by the consistently average results of Kardashian.
MagNet estimates that if the covers were split between the two celebrities, this publisher would have received an 11-16% sales gain.

YOU CAN’T JUST HAVE A CELEBRITY WAITING IN THE BACKGROUND, YOU NEED TO USE SOMETHING FROM THE MAGAZINE!

I couldn’t agree more! MagNet’s goal is to provide a regional sales above replacement number for any celebrity, topic or other attribute that has been on the cover of a magazine. This would allow an editor to cull their content and find the two best images for the week.

HOW WOULD THAT WORK?
Imagine the editor looking a simple index table that would show Miley Cyrus’s regional rating or Duck Dynasties’ regional rating (hint, these two celebrities are stronger in different parts of the country). Then the editor and newsstand team could create a galley reflecting the cover splits. MagNet would be happy to walk any publisher through this process.

OPERATIONALLY, CAN WHOLESALERS SHIP TWO DIFFERENT COVERS?
Yes, I worked for with a publisher which split covers more than 100 times over the years. Publishers cannot send two covers to one wholesaler location, but other than that restriction, there should be very little standing in the way of a cover split.

HOW DOES THIS RELATE TO THE PRICE TEST?
The publishing industry focuses on increasing revenue from the internet, mobile devices, and a myriad of other platforms such as print on demand. However, it seems as if the only strategy for newsstand is acceptance of newsstand declines and price increases. Samir, we will continue to mine the data, finding insights for publishers and editors but our editorial knowledge is limited. We ask editors to reach out to Josh Gary at MagNet jgary@magnetdata.net or me, lmagerko@market-analytics.com and we will confidentially consult with them. We understand that each title is unique; we will identify trends that are of specific interest to each individual editor. We look forward to those conversations.

ENDNOTE: CENSUS BUREAU REGIONS:
The United States Census Bureau provides a regional breakdown by state. There are four regions and nine sub-regions (sub-regions in parenthesis): Northeast (Mid-Atlantic and New England), South (South-Atlantic, East South Central and West South Central), Midwest (East North Central and West North Central) and finally the West (Pacific and Mountain).
You can visually see how each state is categorized here.

© Samir “Mr. Magazine™” Husni, 2014.

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Parade Still Pops Between The Pages Of Sunday Newspapers All Across The Country; The Mr. Magazine™ Conversation With Maggie Murphy, Editor of Parade Magazine and Its CEO Jack Haire As They Discuss The Future Of Parade And America’s Newspapers In General…

March 28, 2014

cJTzCyeWmczbAlYD-c5Gm9D_66f8efi5tIpyFc_qnZBYSqd0yOypJc5zBUjXZLAWlh7VTYIM50H2A0UbkE1b1PtgnzBr_BL21qf4=s0-d-e1-ftFor over 70 years, Parade Magazine has lived between the pages of America’s Sunday newspapers and has always provided its readers with quality stories of substance and clarity. The content in the past was a very serious and news-driven type of editorial.

Maggie Murphy, Editor, and CEO, Jack Haire, talk about the more contemporary Parade and its focus on connecting with readers and surprising them with stories that both delight and inform, while at the same time entertain.

Today’s Parade is as bright, colorful and varied as its namesake. So join the excitement as you watch it float by within the words of the people who make it happen, Maggie Murphy, Editor and Jack Haire, the magazine’s CEO. The Mr. Magazine™ conversation with the leaders of Parade Magazine…

But first, the Mr. Magazine™ Minute with Maggie Murphy on the value and future of print:

And now for the sound-bites:
On some of the skills needed to publish a general interest mass magazine in today’s digital world:
I think the skills you need are the ones you needed a century ago: curiosity about what’s going on in the world around you and that means every part of that world.

On how you hook people to pick up Parade from between the pages of a Sunday paper
: Well, we pop out in Parade. I always think about what Jack Haire, our CEO says about Parade when he compares it to the prize in the box of Cracker Jacks.

On whether she feels the burden of delivering content each and every week:
This is the best job ever, people just don’t realize it. I get to do my job 52 weeks a year and I still don’t do all of the covers that I would like to.

On checking the nation’s pulse, from one coast to the other, when it comes to what they want:
I love the opportunity and I do think the staff that works here now also loves the opportunity, to write about a variety of things.

On whether or not she thinks newspapers are going to disappear:
I don’t think there will ever be a day we won’t have newspapers. I don’t know if I want to live in a country that doesn’t have a newspaper.

On whether or not he (Jack Haire) can envision a day where Parade exists without newspapers or without print:
I think individuals choose whether they’re going to read print or not. I think there’s a collective out there of people, who like to share in an experience.

On how Parade can reach those individual clusters of readers that the mass audience has become:
They are narrators of their own story, but they also don’t just want their version of events. They need other voices. I think one of the great things that has happened is information has been democratized, and I think that people actually understand the responsibility of that.

On what newspapers can learn from magazines like Parade:
Inspire them. For instance, we’ll do what people learn nationally until many of the papers join in and do it locally.

On what keeps her up at night:
It’s making sure that the people who are working here who are giving their best are also getting the best out of it.

And now the lightly edited Mr. Magazine™ conversation with Maggie Murphy, Editor of Parade Magazine and Jack Haire, CEO…


Picture 17Samir Husni: You’re the editor of one of the largest, if not the largest, mass magazines left in America. What are some of the skills you believe you need to publish a general interest mass magazine in today’s digital audience of one marketplace?

Maggie Murphy: I think the skills you need are the ones you needed a century ago: curiosity about what’s going on in the world around you and that means every part of that world. For instance, whenever I’m somewhere I always ask people, who are you, how did you get here, where did you go to school, or tell me about your kids. And certain themes come up again and again. And listening closely to the people you’re working with.

I really think it’s curiosity, being curious about things and realizing there is a story there. And I think that transcends any medium. And if you’re curious and can ask enough questions to deliver interesting answers it doesn’t matter what format it is; you engage people.

Samir Husni: So how do you hook the people to pick up Parade from the vast pages of the newspapers? It’s getting a bit easier, since the Sunday papers are getting a little bit smaller.

Maggie Murphy: Well, we pop out in Parade. I always think about what Jack Haire, our CEO says about Parade when he compares it to the prize in the box of Cracker Jacks. People who are readers of the Sunday paper, of which there are still many, many millions, appreciate that pop of Parade and I think the fact that we’re simply color and we’re also going to be delivering something that will be optimistic.

I think I said to you once, and it still holds true; after my very first story meeting here, and Parade has gone through so much iteration through various editors; there was a time and a place where we were the newsweekly for little papers across the country that didn’t have those resources and so the magazine was allowed to be a very serious news-driven magazine and it certainly was under my most famous predecessor, Walter Anderson.

But in the years after Walter and the other editors leading up to me; the world changed, you can get that news at your fingertips. So my goal is to surprise people and to put something on the cover that they have been thinking about and we got there and articulated that before they even realized they wanted to read a story about whatever it was.

We were talking before about rebuilding America’s schools, that was a story we did last fall, actually two years ago where when I was walking by a crumbling school, and we’ve all talked about this and we said these schools were built primarily after World War II, if not before and we’ve not put any money into infrastructure and we said what would it take and how could we make schools more efficient and we set out to do that story and I think that’s the kind of story that people connect to because everybody walks past the school whether they’re sending their children there or it’s the place where their children once went.

So I think the goal is to really just find stories that are stories of consequence, delight and stories that inform. Some of our best covers are things like: the science of siblings which we did, where we actually used a Simpson’s illustration background and did a special illustration of the Simpson’s for us growing up. Because who knows? Maybe on Sunday you’re about to spend three hours with your siblings and wondering how to get through it. It’s very intuitive, I think.

I believe the people look for Parade because they do view it as: OK – it’s Sunday morning and maybe I’ll look at the front page, I know I’m going to get to that, but I want to start with something light first. And I’m perfectly comfortable with that. My goal is to kind of catch people feeling something that they didn’t expect; a little bit of emotion and that piece of information. And I think that’s the trick; that’s the magic.

Samir Husni: You are the conductor of this vast train that has millions of people waiting for you on Sunday; do you feel a burden to deliver?

tnSxtuSteUSaTxhIW1I61SN-l9RAyQXOMYC70ECu7JF2miA21YLknCvHT9VzFikeqtLln45zWk8rJx-oqoFyFG3BnVYLvJ8FO8uW=s0-d-e1-ftMaggie Murphy: This is the best job ever, people just don’t realize it. I get to do my job 52 weeks a year and I still don’t do all of the covers that I would like to. We get to do food, politics; we get to do roundtables and celebrities. We get to say no to celebrities if they don’t do what we want. I think there are so many jobs that are so much harder than mine and I think the variety of what we get to do make it an incredibly interesting place for myself and the staff. Everybody who comes here has certain areas that they specialize in. I certainly came as more of an entertainment journalist, I had done food and lifestyle at People and Country when I was there and at Life Magazine. But now I have a whole food magazine that I help execute, in Dash, which is now over 8 million and it’s really humming along and doing very well.

So every week you get to be something different and I’ve worked at genre magazines; I loved when I worked at Entertainment Weekly and looking at the world through the prism of entertainment. And I loved working at People, where you could look at the world through the prism of celebrities.

But here it’s like every week we have a different prism. Now the challenge is generally that sometimes there’s a real knock against general interest magazines, I think. I think that advertisers get a little like: well, what are you? But I think the ability to be so many things is great. It’s like everybody’s Facebook page where 80 things are there and at least some should reflect what our publication should be.

I think with the demise of Newsweek, sometimes you’ll say: well, that’s kind of a Newsweek story or has Time done that story yet. So we compete. I mean, I love Nancy Gibbs; she’s an incredible editor that I’ve always admired, since I was at Time as a younger editor myself. And I think she has done an amazing job so far; but I would look at those covers and say: could I do those or how I could do those covers differently.

So we just have a great time here. It’s just a great audience to have.

Samir Husni: The reason that I asked you that question is because of late the success or demise of a magazine has fallen on the shoulders of the editor. When you have the freedom with the weekly to do what you want every week; how do you keep your hand on the pulse of the nation, on someone say, in Memphis and then someone in L.A.; how can you check that pulse when we have this nation of audiences of one?

Maggie Murphy: You’re absolutely right and that’s a great question. I think there are a number of things first. I love the opportunity and I do think the staff that works here now also loves the opportunity, to write about a variety of things. But make no mistake; there are also huge responsibilities that any editor faces.

I remember very early on in my career at Entertainment Weekly, it was right at the beginning of the magazine’s success and the magazine got rated; people who had been a part of the early start-up like Barbara O’Dair, who ended up going to different publications had the editor, Jim Seymore, worried. I had just arrived there, and I said, well, people leave; what’s the big deal? He was a Time Inc. person and had been there a long time, but I was of a generation that said, what’s the big problem? And he said to me, “I’m trying to keep 117 people employed.” And that was the first time I realized what that part of the job was. That wasn’t a part of the job that the editors all talked about when we’d go to ASME and it was an eye-opener. And I feel very strongly about that. Having a positive business story is important to me and the success and viability of the magazine.

And the second part is how do you stay in touch with people? In so many ways the digital age has provided a way for Parade, which has never been able to have a day-to-day relationship with its readers, because it came through newspapers, to be able to through our Facebook initiatives, Twitter and Parade.com, to have an engagement with a reader we’ve never had before. So we’ve been able to leverage both.

I just think you go out and talk to people and writers and editors go out and talk to people and salespeople who are out there communicating with people and they hear them say, hey, this is what’s happening now. And that’s how you stay in touch.

The truth is whether or not people out there people actually think the magazine speaks to them or not; I’m not sure that I can be the judge of that.

Samir Husni: You hear everybody preaching about the audience of one and everybody wants their own specialization and they can’t find exactly what they want; yet we have a lot of examples of magazines that are still general interest, whether it’s Parade or Reader’s Digest. And there is an audience out there. But in your gut feeling, forget about the business, just your gut feeling; do you think you can exist without the newspapers? Do you feel like if newspapers are gone, I’ve lost my job and does that keep you up at night? Do you feel like there will ever be a day we won’t have newspapers?

Maggie Murphy: I don’t think there will ever be a day we won’t have newspapers. I don’t know if I want to live in a country that doesn’t have a newspaper. Whether a newspaper is delivered in paper; I think that could be debated.

But there is always going to be contact and there is always going to be certain basic connectors to contact. And one of the things that I think keeps Parade relevant is our value, which is what we celebrate. We celebrate families and the act of taking time off on Sunday or any day during the week. We celebrate food, we celebrate personalities; all these things.

The truth is; I can go to a playground anywhere in the United States and talk to a mother because a mother knows a mother. You can ask about the schools, you can ask about what stage they’re in and I think there’s a kinship of that. As Americans we can collectively agree there are certain things that we love to talk about. We love to talk about food, celebrities and sometimes politics and what is the essence of American pride; what is capturing America’s attention. So I think if you put it in that perspective, it’s kind of easy to figure out.

Samir Husni: Without putting words in your mouth; are you telling me that you can envision a day where Parade exists without newspapers or without print?

Maggie Murphy: I don’t know. Jack, do you want to try that one?

parade cover Jack Haire: With your comment about the audience of one; I think individuals choose whether they’re going to read print or not. I think there’s a collective out there of people who like to share in an experience, whether it’s mothers interested in other mothers or Americans who are universally concerned about Crimea, or people who are passionate about this or that.

I think it’s going to be a while before the printed newspaper goes away. If you took a look at the percentage of 60-year-olds today who read a newspaper; it’s a smaller percentage than the 60-year-olds of ten years ago. It’s a smaller percentage of 50-year-olds. But it’s still a big percentage. Is Time magazine going to go away; are you going to experience it only on the web? Are books going away? I don’t know.

I think you can walk around with an iPad or you can walk around with a phone. But is everybody going to want to do that? Is that a better way of doing it? I think that’s a little more into the future.

Maggie Murphy: I also think that if it is an audience of one, you want it whatever way you want it. And the reality is that you and I spent two days with editors, some of whom wanted nothing to do with the print and many of whom relished it.

I mean, I don’t know what’s going to come next. The goal is to know what’s right now and be connected.

Jack Haire: Let me answer it in a slightly different way; I mean this is way more business side than editor. Is there an evolution to digital products; absolutely. But people say to me when they find out that I work at Parade, well, it’s really got to be tough for you with what’s going on in the newspapers. And honestly our distribution in the newspaper channel is a very productive and stable part of the business.

When you compare that to what’s going on in the advertisement side, let me give you just one little bit of an explanation. Years ago when Parade set up its distribution panel we could be in the Chicago Tribune, but we couldn’t be in any newspaper within 35 miles of Chicago. And a lot of that still exists. In Minneapolis, for years, well, in the twin cities, I should say; for years we were in the St. Paul Pioneer Press and by contract, we could not be in the Minneapolis Star Tribune.

Well today we’re in both. And the reason we’re in both is because, in my view, both players wanted the best content for their audience and they realized that if you live in White Bear, Minnesota, which is a St. Paul suburb, and you want to get local news, you’re going to get it from the St. Paul Pioneer Press, you’re not going to get it from somewhere else. If you live in Edina, Minnesota, a suburb right outside Minneapolis, you’re going to get it from the Minneapolis paper.

So in a way they weren’t competing. In a world where the newspapers are forced to be far more local, to deliver for schools, sports and maybe some national things, depending on their aspirations, but I’m sure you remember not long ago where the notion of I want my paper to be the statewide paper; I want to be the journal of record for the state of New Jersey or I want to be the paper of record for Oklahoma, by contrast in those days, we couldn’t go into a paper 90 miles away because of the contract. But now we can.

But what that’s meant, being in Minneapolis, which has a circulation on Sunday of almost 500,000; we now, in my view, have a better circulation. We have more papers and more drop-off points, the Rubik’s Cube is a little more complicated, but we’re in both. And we deliver far more in that metro than ever and I think that’s a positive side of the more locally-focused, the more server-oriented focus of newspapers today.

Maggie Murphy: When you talk about the audience of one, my sense is…well, there’s an audience of one, but then they turn around and share it with as many people as they can. I think human nature requires communal sharing of information and connectedness. And that’s what we try to do right now and that’s what we’ll continue to do in all forms that exist now and will exist.

Samir Husni: In the old days where few media companies beamed the information on the masses, we now have more media companies doing it, but the masses are now clusters of masses. And as you said; we have to get that 25 million audiences of one and they start sharing with each other, so although there is an audience of one, there are the clusters now. And the question is: how do you reach them?

Maggie Murphy: They are narrators of their own story, but they also don’t just want their version of events. They need other voices. I think one of the great things that has happened is information has been democratized, and I think that people actually understand the responsibility of that. We built a contributor network this past year and really found some wonderful people who write about food across the country and just write about lots of different topics and we’ve empowered them to be part of the voice. In a previous universe all the information came from here and it went out.

Now that information comes from there and it comes back to us, we bubble it up, give it Parade’s brand and it’s a great partnership. And I think that lots of companies are working to empower everyone to have a voice.

The way I put is it used to be one type of table and we sat at it and we sort of dictated and the information went out. Now everybody is sitting at that table and it’s a big boisterous long table, kind of like the one I grew up at with my loud Irish family. And I think that that’s challenging, but it’s fun and it’s also diverse in a way that maybe there was a certain amount of east and west coast elitism to media and I think our Parade of voices comes from all over the country and that helps us also really then reflect what should be on the cover and channel it back.

Samir Husni: What can newspapers learn from magazines like Parade?

Maggie Murphy: I saw a presentation, and Jack laughs when I keep mentioning it; the presentation by Alan Rusbridger, from the Observer and how it created a virtual circle of connectivity.

Jack Haire: Virtual reporters, voices in the field covering a story or a tragedy; can they be on the scene sooner…

Maggie Murphy: And also just the journalists themselves, rather than going out and pursuing the story without asking before they got on a plane: I’m coming to cover the story about X, can anybody provide me any sources? Publishing a story and taking information if you think it is valid and correcting your story; there’s a link to it. He gave this talk at NAA last year and it’s really informed the way that I think about it. It’s an empowering place for everyone. Journalists are not the only experts.

Here’s one of the examples: he talked about for instance, the critic for The Observer goes to see a play on the East End and publishes his review and anybody who was there could also publish their review simultaneously, right?

So there is The Observer East End critic’s review, but there is also another one. And I think the truth is, what people want are conversations. And we now have the technology to have those conversations and I don’t think that we’ve done as good a job as we will in the future by incorporating those conversations into the content. And some of that is just difficult.

Our print brand has specific needs and a finite amount of space and is published three weeks ahead of when you actually see it. But anyway that we can have conversation is what we’re charged with doing. And that’s what newsrooms need to do. I think it was the Naples paper; they have this gorgeous newsroom, there is a television studio in it, but there’s also a community meeting place, so a lot of meetings involving the community take place there. To actually create the place where people come and they have discussions – wow.

Jack Haire: But I think to answer your specific question, we try to interact with the editors and publishers of the papers. We were getting ready for a meeting that we had last spring in Phoenix and I was calling around and asking some of our partners and colleagues how was Parade doing with their readers and one of the guys I talked to said Parade allows us each to do what we do better, to focus more.

You know if Maggie is going to do a story on a new movie that’s breaking and she has access because people in Hollywood value the broad reach of a first person interview of George Clooney or whoever it might be, one of the lead stars, that in turn enhances what the Minneapolis Star Tribune delivers to its readers.

But he also is saying, honestly we can’t get that unless Clooney lives in St. Paul or nearby and it’s a special kind of a thing. So we value that color and that access. You know a lot of papers have moved away from food because it’s hard to do and it’s hard to do well. If you’re in a university town, you might have a thriving food culture, Providence, Rhode Island or something, so maybe you’d do it in the form of reviews, but we’re not doing the local story and increasingly in the area of popular culture that are less geographic, but still of high interest, the readers that we have, but that’s what we bring to the party. So we have what we hope complements what the papers are doing.

Maggie Murphy: Or inspire them. For instance, we’ll do what people learn nationally until many of the papers join in and do it locally. At NAA next week, we’ll bring our social media editor and one of the goals is to give them a sense of what we’re going to do and say, here is maybe what you want to join in on and just keep broadening that conversation so that we can complement each other.

One of the things that I do like about ASME and the judging is that you get a lot of people in the room doing similar things for different people and the coming together and having that conversation and I think everybody is better for it. And I think that’s what we keep trying to do with our newspaper partners. What do you need or how can we help; how does what we want to do nationally dovetail with what you’re hearing and seeing locally? I think it just boils down to conversation.

Samir Husni: What keeps you up at night?

Maggie Murphy: I think what keeps me up at night and there are lots of different ways I could respond, but I think I am going to answer that question in a very personal way.

I just want the people who are working here to really feel they are getting the best experience, because I think that’s what really matters. These guys here are coming in every day, inventing different things, taking chances and my best times as an editor was, the single best times I had, up until this job, at EW was when we were like, “OK – this thing may not work, but we’re going to throw this against the wall and see if that works.”

So for me it’s making sure that we remain a culture of experiment and that they’re getting a chance to do things that they may not have before in a bigger-structured corporation. Obviously, the wellness of Parade itself and its vitality is important as well.

But it’s making sure that the people who are working here who are giving their best are also getting the best out of it.

Samir Husni: Thank you.

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Mr. Magazine™ Monday Morning Newsletter Preview Issue 3 is Out…

March 24, 2014

Picture 15 The third issue of Mr. Magazine™ Monday Morning newsletter is out. Click here to check it out and subscribe for free. It is the easiest way to receive the best of Mr. Magazine’s news, views, and interviews. Delivered every Monday morning directly to your inbox… Check it out today.

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Kruschel: A New German Ink on Paper Newspaper For Children. The Mr. Magazine™ Interview with Editor Eva Fauth.

March 21, 2014

eva fauth Eva Fauth is the editor, project leader of the children’s weekly newspaper Kruschel. I met Ms. Fauth at the WAN/IFRA Printing Summit 2014 in Munich, Germany. We were both invited to speak at the Summit.

Her premise for Kruschel:

Fewer and fewer people read newspapers? Not at all! In “Kruschelland” is different: As more and more children are looking forward to Saturday when the “Kruschel” comes – a newspaper specially for kids!, The Verlagsgruppe Rhein Main (VRM) was the first regional newspaper publisher in Germany to launch, in May 2012, its own subscription newspaper for children on the market targeted at very young readers (7-11 years old). A model that gives courage – because it shows that newspaper reading is again a family affair and children will be the readers of tomorrow.

So, for my benefit and the benefit of my English language reading audience, I asked Ms. Fauth what is the meaning of the name Kruschel? Click the video to listen to her answer:

Then I fired up my usual line of questions regarding print, newspapers, the future, children in a digital age, etc. etc… click the video below to watch my interview with Eva Fauth, editor and project leader of the German Kruschel children’s newspaper:

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Issue Preview 2 is now available. Click here to view.

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Reader’s Digest: A Return to Yesterday, But in a Fresh New Way…The Mr. Magazine™ Interview with Liz Vaccariello, Editor-in-Chief

March 17, 2014

“We wanted to return Reader’s Digest to what it had always been for most of its 90 year history and that is a place for reading…” Liz Vaccariello

liz Reader’s Digest, the magazine, has underwent a major revamp last January and has brought back some old favorites, while reveling in a more compelling and modern presentation for its readers. So the audience can still enjoy “coming home” to the magazine they’ve always loved, but also appreciate a fresher design and concept.

The ever smiling, laughing, energetic Liz Vaccariello is Vice President, Editor-in-Chief and Chief Content Officer of Reader’s Digest and while she loves the fact that readers have identified with the magazine for decades, to say she is excited and thrilled by the changes that have taken place at the magazine would be an understatement. Liz feels the fresh look of the magazine will attract a whole new demographic without losing the old one.

From a new logo which puts emphasis on the word “Reader’s” to putting the table of contents back on the cover; the magazine is proving that yesterday can still be enjoyed in today’s contemporary world and in the most fascinating of ways.

I visited with Ms. Vaccariello in her office in New York City and engaged with her in a conversation about Reader’s Digest, magazines in general, and the future of mass general interest magazines in this digital age.

So before you sit back and enjoy our conversation, watch her answer about the need for a mass general interest magazine today and then read the Mr. Magazine’s™ conversation with Liz Vaccariello.

And now for the sound-bites:

On her manifesto for the new Reader’s Digest: We wanted to return Reader’s Digest to what it had always been for most of its 90 year history and that is a place for reading. We wanted to say to the reader that we’re curators of interesting stories that are of lasting interest.

On cutting advertising and how long that will be sustainable: Our owners have invested huge sums in 2014 in a consumer ad campaign. Our demographic has gotten older and it’s because we’ve been marketing to the same gene pool for the last 20 years.

On connecting with a new demographic and shedding the image of “our parents” magazine and is that important for the future: I am very glad you said that. If our biggest problem in a consumer’s mind or our biggest challenge is their mother loved it; I can overcome that problem, because they associate us with their family home.

On feedback from the redesign and what the magazine has done over the last three months: This is a three inch thick binder that we went to Kinko’s and had made, double-sided, sever-point type; these are the letters that I received personally from readers, from January 1st to March 1st, so 60 days’ worth of letters, hundreds of letters; I’d say 85 to 90 percent of them simply thanking me.

On where she feels the magazine will be a year from now: Already our renewals and our insert cards are wildly over-budget and up year over year. So hopefully, next year I will have a story about huge consumer marketing success and reader growth and attention and buzz.

On what keeps her up at night: So what keeps me up at night is that I haven’t done this reader, many of whom have been with us for decades, and I value every single one of them, that I haven’t done this reader justice

And now the lightly edited transcript of the Mr. Magazine™ interview with Liz Vaccariello, Vice President, Editor-in-Chief and Chief Content Officer of Reader’s Digest…

Samir Husni: Reader’s Digest is witnessing yet another revival. The magazine, since January, has seen an uplift in sales, circulation, design and overall looks. Some people feel there is a touch of the old with a new life, rather than a woman’s magazine. What’s your manifesto for the new Reader’s Digest?

photo-5 Liz Vaccariello: We wanted to return Reader’s Digest to what it had always been for most of its 90 year history and that is a place for reading. So everything we did from the change in the logo, where we amplified the word “Reader’s” to the streamlined design that’s much simpler and just highlights the written word, bigger iconic photography as opposed to little bits and pieces, to the table of contents on the cover; we wanted to say to the reader that we’re curators of interesting stories that are of lasting interest. And we’re going to make you laugh, we’re going to teach you something you didn’t know and we’re going to inspire you.

And the reason for it was because the whole company is about attending to the customer first. And that’s why we went with the premium advertising model. Our readers had complained that there were too many advertisements in the magazine and too many of them in the front of the book. So we now have a premium ad model where we said, OK, we’re going to put fewer ads in, but we’re going to charge more.

So everything we did was through the lens of looking at the customer, but also asking what makes us different? What makes the consumer need Reader’s Digest today? And the reasons are the same as they were in 1938 or 1948; you want something in your home that is an oasis from the snark, the pessimism, the partisanship and the celebrity cacophony that is our media landscape today with the 24 hour news channels and entertainment news. Reader’s Digest is an oasis from all that and it’s a place to quietly read and feel good.

Samir Husni: Do you think you’re putting your money where your mouth is when you say you’re cutting on advertising and how long can you sustain that?

photo Liz Vaccariello: We’ve done a number of things that have, to use your words, put our money where our mouth is. First of all, a year ago we went from 10 times a year to 12 times a year because many of our customers still didn’t understand why a magazine was showing up 10 times a year, it needed to be monthly.

That’s number one; number two is many of our readers are older and they complained about the paper. The paper had not only a glare because it was glossy, but it was also hard, it had an awkward finger-feel, it was hard for many of them to turn the pages. So we invested over a million dollars in this new paper stock.

And number three is our owners have invested huge sums in 2014 in a consumer ad campaign. Our demographic has gotten older and it’s because we’ve been marketing to the same gene pool for the last 20 years. We haven’t told the next generation of homeowners or head of households who would want a Reader’s Digest that we’re still around.

The first question that I get asked often when I tell people that I’m the editor of Reader’s Digest; the first thing that they say is “Oh, my parents got it when I was growing up. I loved that magazine. It was a part of my home growing up.” Which is lovely, but then you hear, “But I didn’t know it was still around,” because they can’t find it at retail and because we haven’t marketed it to new consumers. So that’s the third leg of this; our board is investing in a consumer marketing campaign.

Samir Husni: On the editorial and design side; what’s your secret to connecting with a new demographic? How are you going to shed this image of: that was my parents’ magazine? And is there anything wrong with being my parents’ magazine?

Liz Vaccariello: I am very glad you said that. If our biggest problem in a consumer’s mind or our biggest challenge is their mother loved it; I can overcome that problem, because they associate us with their family home.

photo-2 When I interviewed President Barack Obama in the Oval Office; the first thing he said to me was when he was growing up his grandfather used to rip out “Laughter is the Best Medicine,” rip out the jokes in Reader’s Digest and give them to the President when he was a child.

So we have this heritage of sharing among family members down through generations. I don’t care if our readers are 95, 65, 45 or 15 years old; I get letters from all of them. We’re not a demographic; we’re a psychographic. And for people who want stories that are inspiring and uplifting, a little bit of humor that’s family-friendly and service that’s surprising, that they’re not going to find anywhere else, really the best of service, delivered in a package, we find the best of the best, in an easy-to-read format and an easy-to-hold format; that’s ageless.

Samir Husni: Being the journalist who always scans the desks of people he interviews; I see a big binder here with feedback on the redesign and what you’ve done in the last three months…

Liz Vaccariello: This is a three inch thick binder that we went to Kinko’s and had made, double-sided, sever-point type; these are the letters that I received personally from readers, from January 1st to March 1st, so 60 days’ worth of letters, hundreds of letters; I’d say 85 to 90 percent of them simply thanking me. Thanking me for taking these steps, fewer ads, better paper, wider and thicker paper. And bringing back even more of their favorite columns: News from the World of Medicine, You Be the Judge, Points to Ponder; putting some of the more serious and thoughtful pieces in the front of the magazine as opposed to all the food for advertisers.

Just thanking us and saying my old Reader’s Digest is back in a fresh way. How many editors get thousands of letters? I feel so gratified and humbled, that I keep this next to me to remind myself.

Samir Husni: If I’m interviewing and asking you about the magazine, a year later; what will you tell me?

Liz Vaccariello: Hopefully, I’ll tell you that so far, knock on wood, the first three issues at newsstand are scanning an average of 30 percent higher than last year. So already we’re getting attention at the newsstand.

Already our renewals and our insert cards are wildly over-budget and up year over year. So hopefully, next year I will have a story about huge consumer marketing success and reader growth and attention and buzz.

Samir Husni: What keeps Liz up at night?

Liz Vaccariello: This may sound strange, but this is like a little miracle. Every 30 days I know the blood, sweat and tears that goes into every picture, every caption and story, the right mix of stories. And what keeps me up at night is; I’ll wake up at 4 a.m. and have doubts about a headline in an issue that’s about to go to press or the lead isn’t quite right.

So what keeps me up at night is that I haven’t done this reader, many of whom have been with us for decades, and I value every single one of them, that I haven’t done this reader justice. That I haven’t done a good enough job. That I haven’t delivered the joke that’s the funniest or that I’ve done something that could offend them.

If that’s striving for perfection, well…I’m a Type A person, but you can never make a perfect magazine; it’s why I don’t golf, you can never master golf, right? You can never master a magazine. So I live in a constant state of worry that it could be better.

Samir Husni: Thank you.

© Samir “Mr. Magazine™” Husni, 2004
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Picture 7The Mr. Magazine™ Monday Morning Newsletter coming soon. Check the preview issue here and subscribe to the newsletter here. It is the best of Mr. Magazine™ web and blogs every Monday Morning delivered to your inbox and it is free.

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Mr. Magazine™ Monday Morning: A New Free Newsletter from Mr. Magazine™

March 10, 2014

Picture 7 Check the preview issue of Mr. Magazine™ Monday Morning newsletter by clicking here. Be sure to register to start receiving the newsletter directly to your inbox every Monday morning. You can subscribe here and check the preview issue here.

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